Refunds & Cancellation Policy

Refund:

Refunds are processed within 15 days after a return is accepted. You’ll receive a confirmation email once the return item passes quality checks.
Returned items must be unused, unwashed, and returned with original packaging and tags intact. Items without tags will be rejected.
Shipping charges are non-refundable.
Notify us immediately or within 24 hours after delivery with photo/video evidence at info@thesancy.com if your package arrives damaged or defective.
Items not meeting return policy requirements will be returned to the customer at their expense, with no refund issued.
For COD orders, you can choose between store credit or account refund via a payment link.
For locations not covered by reverse pickup, customers can self-ship the items to TheSancy.com. A Rs. 100 coupon code will be issued for self-shipping costs upon successful quality check of returned items.

Cancellation: